This is an attempt to collect a debt and any information obtained will be used for that purpose.
Federal, state and municipal government collections is more than simply dollars collected. It is balancing public service with potential profit. It is maintaining a positive community image while attaining a positive revenue stream. FMA has proven results in retrieving the various debts your citizens may incur, while ensuring a respectful customer experience. Our team at FMA is dedicated to partnering with you and recovering what is past due.
FMA leverages an industry-leading compliance team:
FMA’s has the industry’s most advanced call analysis, monitoring and recording, quality assurance and compliance audits, and consumer compliant management, as well as training related to federal, state and local regulations. FMA will protect your brand from expensive violations and a tarnished reputation by promoting respectful and compassionate customer service and interaction. With a 99.99% customer satisfaction rate based on complaint-to-contact ratio, FMA successfully drives compliance adherence at all levels.
Data security is core to FMA’s business standards, and we take an aggressive stance on protecting the information our clients entrust to us. FMA is your partner with extensive capabilities to mitigate potential security breaches and safeguard your data. FMA has made substantial cutting-edge investments in data security that most of our competitors simply cannot afford. We uphold the integrity of our systems, and you and your consumers’ data