Our clients recognize the value our company brings to their businesses. Here are some of the few comments we are always hearing from our clients!
"Thank you for your continued commitment to ensuring we are at the top of the list when it comes to
control, compliance, and call quality."
"Results like this do not happen by chance and is a direct result of the
culture of compliance that exist at FMA. Thank You for these great results and Thank You to the
team for making this happen on the front line. Keep up the great work!"
"FMA has been providing excellent service to [our top tier hospital] as a Primary Bad Debt vendor for
12 years. FMA consistently stays in the top tier when it comes to performance and customer service. "
"Since 2007, FMA Alliance has been a valuable partner to [our national hospital system].
FMA provides an exemplary recovery program that has consistently assisted us in meeting our
annual goals. FMA's dedicated staff... patient oriented agents and their customer service department ... has developed
a seamless process that has worked well over the years. FMA's ability to monitor and record 100% of the calls [and] their
zero tolerance complaint policy aligns well with our culture and philosophy. "
"We were impressed with their collection tactics, reports, and the fact they were willing
to customize areas to fit our particular patient population. During the two years we've worked with FMA
Alliance, they have proved to have excellent customer service. "
"... highest recommendation of the collection services agency, FMA Alliance. FMA Alliance has demonstrated
a professional and ethical caliber and met all performance expectations. "