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Client Testimonials

Our clients recognize the value our company brings to their businesses. Here are some of the few comments we are always hearing from our clients!

"Thank you for your continued commitment to ensuring we are at the top of the list when it comes to control, compliance, and call quality."
- Senior Vice President at one of the worlds's largest banks

"Results like this do not happen by chance and is a direct result of the culture of compliance that exist at FMA. Thank You for these great results and Thank You to the team for making this happen on the front line. Keep up the great work!"
- Executive at an international financial services company

"FMA has been providing excellent service to [our top tier hospital] as a Primary Bad Debt vendor for 12 years. FMA consistently stays in the top tier when it comes to performance and customer service. "
- Executive at a top tier hospital

"Since 2007, FMA Alliance has been a valuable partner to [our national hospital system]. FMA provides an exemplary recovery program that has consistently assisted us in meeting our annual goals. FMA's dedicated staff... patient oriented agents and their customer service department ... has developed a seamless process that has worked well over the years. FMA's ability to monitor and record 100% of the calls [and] their zero tolerance complaint policy aligns well with our culture and philosophy. "
- Patient Financial Services Manager at a national hospital system

"We were impressed with their collection tactics, reports, and the fact they were willing to customize areas to fit our particular patient population. During the two years we've worked with FMA Alliance, they have proved to have excellent customer service. "
- Director of Patient Financial Services at one of the nation's most respected health care systems

"... highest recommendation of the collection services agency, FMA Alliance. FMA Alliance has demonstrated a professional and ethical caliber and met all performance expectations. "
- Executive at a community hospital