Financial Services >>
FMA provides a comprehensive array of services to include pre-charge off, pre-legal, pending bankruptcy, primary, mid-prime, secondary, tertiary, quandary and dormant judgements segments. Our company currently provides effective recovery programs for a variety of credit issuers to include Credit Card, Retail Card, Consumer Loans, DDA and Auto deficiencies and end of term lease.
Our management team has extensive background in virtually all vertical markets, in particular the healthcare industry. We are HIPAA ready and provide services to include Extended Business Office, Early-Out Self Pay, Insurance Follow-Up, Primary and Secondary Bad Debt.
Student Loans >>
FMA provides effective recovery programs to the Education industry and establishes both borrower and co-borrower campaigns when appropriate.
Contact Management >>
We handle all high volume calling services including but not limited to: emergency notifications,
appointment reminders, customer service call centers, telemarketing, and helpdesk.
The Human Touch
FMA believes education and compliance are essential to ensure successful
collection professionals. In all aspects of our training, being a strong negotiator and having
professional ethics are highly emphasized. While committed to maximizing recovery on medical
patient accounts, we recognize that the medical expenses incurred by the patients and their families
may be unexpected and possibly overwhelming. We understand the sensitivity of certain situations,
including the process of collecting from patients afflicted with critical or terminal illnesses.
Therefore, handling the accounts with a higher degree of sensitivity is the focus of FMA throughout
the recovery process. This is our assurance to our clients of our intent to preserve the integrity of
their excellent reputation in the healthcare community.
Special Services for Special Needs
The business relationship between a patient and a healthcare provider are unlike any other in the accounts receivable management industry. For this reason it is important to choose a collection and billing company with years of experience catering to the specific needs of the healthcare industry. When FMA opened its doors for business in 1983, our first clients were doctors and dentists. We added our first hospitals in 1985 and have continued our commitment to the healthcare industry ever since.
Because of this commitment to healthcare, FMA Alliance, Ltd. completed ACA International's certification program and
became a Professional Practices Management System (PPMS) certified agency.
ACA's PPMS is comparable to the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
accreditation for the hospital industry. Using an agency holding this elite certification is your guarantee that you are working with an agency that has gone the extra mile to ensure quality service to both client and patient.
Third Party Follow Up, Early-Out Self Pay, Primary and Secondary Bad Debt,
Extended Business Office, Insurance Follow-Up, and Third Party Liability.
In 1991, FMA Alliance recognized that the unique needs of the healthcare industry required special attention. In response, we established Med+Comm Billing Services, a division of FMA Alliance, Ltd. We recently rebranded the division as RCP-Revenue Cycle Professionals to better exemplify our complete service offerings to the healthcare industry.